Hedgehog

Spot It, Stop It · Lesson 4 of 7

The email trick: scams that look real

Spelling mistakes used to give them away. Not any more. Here's what does.

The email trick · about a minute

So far we've looked at doors in your website. Today's door is you.

The easiest way into a business is often a convincing email. And they've become very convincing. In December 2025, AI wrote more than half of all phishing emails, up from under 5% a few months earlier. Spelling mistakes no longer give them away.

These are the ones website owners get most:

  • "Your domain is about to expire. Renew now to avoid losing your website."
  • "Your website will be suspended for a policy or copyright violation."
  • "Your hosting payment failed. Update your card."
  • An invoice from your "web designer" or "SEO company" that looks just like the last one.
  • "We've changed our bank details. Please pay this invoice to our new account."

The pattern to spot

Almost every scam has the same three parts:

  1. Hurry. Today, within 24 hours, final notice.
  2. Someone official. Google, your bank, your host, your domain company, a supplier.
  3. An action. Click this link, open this file, pay this account.

When all three turn up together, stop. That's the pattern.

The 10-second check

Don't use the link in the email. Open a new tab and go to the account yourself, using your bookmark or by typing the address. If there's really a problem, you'll see it there. For anything about money or bank details, phone the person on a number you already have, not one in the email.

Today's easy wins

  • Bookmark the real login pages for your domain, hosting, website and bank.
  • Agree a rule with your team: any change to bank details is confirmed by phone.
  • Ask your email or web provider to switch on SPF, DKIM and DMARC. These three settings stop criminals sending email that pretends to come from you.

Today's checklist

Spot the email trick

Keep this by your desk. Share it with anyone who opens the business email.

Download the checklist (PDF)

If an email is urgent, official and wants an action, go to the account yourself. Real problems will be there too.

Read the video transcript

This email looks real. No spelling mistakes. Right logo. Right footer.

That's because AI writes most scam emails now. Spotting typos doesn't work any more.

But the pattern hasn't changed. Hurry. Someone official. And an action. Click, open or pay.

When all three turn up together, stop.

Don't use the link. Open a new tab and go to the account yourself. If there's really a problem, you'll see it there.

And if anyone asks you to change bank details, phone them on a number you already know.

Next time, how a laptop at home becomes a hacked website at work.

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